This course introduces components necessary to prepare the student for entry into public/health services employment as an Emergency Telecommunicator (ETC). It prepares the student with a foundation in telecommunications for entry level employment as an ETC and later career specialization via specific occupations training as an Emergency Medical Dispatcher (EMD), Emergency Fire Dispatcher (EFD), or Emergency Police Dispatcher (EPD).
Students will understand the essential knowledge, skills, and abilities of an emergency telecommunicator. The course provides the basics of police, fire and medical call classifications and procedures.
At the end of the course the national certification examination is offered by the NAED - National Association of Emergency Dispatchers. The web site for the National Academies of Emergency Dispatch is:
Program Description from Official Catalog: