Delgado's response to the coronavirus disease outbreak
- Most recent information
- Student Self-Reporting Tool
- College-wide entry points
- How Delgado shares information
- Delgado's response to coronavirus
- Delgado COVID-19 Temporary Remote Work Guidelines (includes Procedures and Form)
- About coronavirus
- More information on coronavirus
- Cares Act Higher Education Emergency Relief Fund
- Instructional delivery
- Important communications
What is the most recent coronavirus information for Delgado Community College students, faculty, and staff?
There is absolutely no doubt that this academic year we will have to do things differently, and we will learn a lot about our strengths, weaknesses, and resiliency through the process. As long as we stay focused on the mission of the College and we continue to recognize that everyone is important, we will rise above this challenge. While we must do things differently, a top priority is our safety. We have been innovative in our processes and committed to doing all that is possible to maintain a safe and secure educational environment for the Delgado community.
Our primary resource for guidance is the Center for Disease Control (CDC) and the
Louisiana Department of Health and Hospitals. In addition, Looking Ahead is a comprehensive guide for faculty, staff, and students. Due to the evolving nature
of this new normal, this plan will be updated continually.
Employees, please adhere to these essential guidelines:
- Stay home if you are sick,
- Keep in contact with your supervisor,
- Communicate with Human Resources and your supervisor,
- Seek medical assistance if you do not feel well, and
- Should you need annual or sick leave, please follow the standard protocols to request such consent.
The College has introduced a COVID-19 self-reporting, pre-screening tool to the Delgado Community College mobile app, which is currently in use by many students, faculty, and staff.
- The app is available in the Apple and Google App stores and can be downloaded to a phone, tablet, computer, or mobile device at no cost.
- Students, faculty, and staff coming to campus will need to run the prescreening process once daily, each time they visit the campus. The process will launch a series of questions that must be answered by the app user.
- The app allows the individual to self-report any COVID-19 symptom and once all questions are answered, the individual will receive either:
- a Green Health Pass on the device indicating you are clear to come to campus due to no COVID-19 symptoms for the entire day (expires at midnight) or
- a Red Health Pass indicating you are not cleared to come to campus and directing you to notify campus staff of your condition and to receive further
- A web-based process also exists for visitors coming to the campus. Visitors may also be required to report to an established check-in station or Campus Police for additional clearance.
- For those students and faculty who must come to campus for any reason including face-to-face courses, the prescreening tool will also be a requirement.
- Faculty are advised that if any of your students is unable to access the tool for any reason, the academic division Deans will have hard copies of the tool placed in your mailbox so that you can have students complete the form.
- Any student that indicates they have symptoms must be advised to go home and please turn their completed form in to your division office that day. As this will be our first time using the Delgado app as a self-health reporting tool, we realize that there will be a few new user challenges to work out so please be patient.
- For a college our size it has been a huge challenge to have police officers at every entry taking temperatures of everyone who enters. Therefore, we had to seek another screening method.
- Lastly, Delgado is implementing the “We’re Ready” Delgado Pledge for everyone to commit to doing their part in this fight against COVID-19. All faculty, staff, and students are asked to sign this pledge, which is available in Canvas.
Cleaning and Disinfecting Measures
Extensive cleaning and disinfecting measures are in place:
- Delgado cleaning staff have undergone mandatory CDC training on how to properly clean and disinfect relative to COVID-19, as well as proper discarding of their PPE.
- Frequently touched areas, including bathrooms, light switches, doors, counters, and shared spaces are cleaned multiple times each day. Surfaces in libraries, labs, and other settings with hands-on materials and equipment are cleaned and disinfected before and after use.
- Extensive signage and hundreds of hand sanitizer stations have been placed throughout the College's buildings.
- Sufficient cleaning and disinfecting supplies have been delivered across all campuses and sites for use by various units, especially those providing face-to-face instruction, advising, and student support services.
- Immediate and intense protocols for isolating, cleaning, and disinfecting surfaces and items suspected of contamination are also in place to ensure the safety of students, faculty, staff, and visitors. Additionally, contact tracing protocols are in place.
- While we have substantially reduced the number of face-to-face classes, for those classes that are meeting on-site, we have requested that disinfecting cleaner will be supplied in every classroom and lab.
- The expectation is for students to be given the opportunity to clean their space before entering and upon leaving using sanitizing wipes that will be provided in the classroom. These multiple wipe downs of space will reduce the spread.
- Another expectation is that faculty ask students to please sanitize their hands upon entering. Please note that this is in addition to the cleaning conducted by staff and the disinfectant fogging that will occur in buildings on a regular basis nightly.
As mandated by Governor John Bel Edwards, facial coverings are required and must be worn upon entering and leaving all Delgado facilities. They must also be worn in halls, walkways, stairwells, elevators, break rooms, meeting rooms, and restrooms. The facial covering should fully cover the mouth/nose area and may not contain inappropriate images or text that may be offensive to others. Please note that the Employee Handbook has been updated to reflect the facial covering requirement.
COVID-19 Social distancing requirements for students, faculty, and staff are as follows:
- You are required to maintain a minimum distance of six feet from others at all times.
- There should be no more than two people in an elevator at one time.
- In-person meetings are permitted, but should be limited to 10 people in attendance.
- Classrooms for face-to-face classes have been configured to adhere to distancing requirements and each class size will be limited to half its normal occupancy where necessary.
- All student gathering spaces must adhere to social distancing guidelines.
- All in-person events and functions are suspended until further notice.
We have created the COVID-19 temporary Emergency Remote Work Procedures, which applies to employees whose job duties may fully or partially be performed away from their regular work station as needed. COVID-19 Emergency remote work arrangements will remain effective for the duration of the College’s response to the COVID-19 pandemic under state and federal guidance.
Department heads have the discretion to approve or deny requests for remote work arrangements based on the prioritization and preservation of the College and department’s business needs, eligibility of the request, characteristics of the job duties, resources available to support remote work, and the supervisor’s ability to provide adequate supervision for the remote employee. Human Resources will maintain the Emergency Remote Work Agreements on file and will provide support and feedback as needed. The complete guidelines and remote agreement are published on the Office of Human Resources webpage and can be found here.
Faculty and staff, this is our new reality. Throughout this journey we must communicate as this is uncharted territory for us all. If something is not right or is not working, please communicate that to your Department Head, Director, or Dean.
All Delgado students, faculty, and staff are strongly encouraged to be tested for the Coronavirus. Testing locations in Orleans and Jefferson parishes are posted at ready.nola.gov.
Delgado students, faculty, and staff can be tested at no out-of-pocket cost at an Ochsner testing center. Be sure to bring your driver's license and student/employee ID to the testing site. Testing sites change weekly, so use this link to find a site near you. https://www.ochsner.org/testing
How is Delgado Community College sharing information about COVID-19 with students, faculty, staff, and visitors?
Updates about the disease and ongoing efforts to keep our community healthy and our students well-served are being posted as needed on the Delgado website. You are now on the page where this information is presented.
This is a quickly evolving situation and this page will be updated, as well as our social media pages, when new information emerges. Follow Delgado on Facebook, Twitter @delgadocc, YouTube, and on Instagram at delgadonola.
Useful online resources for current and potential students, faculty and staff are linked on the left side of this page. Live chat is possible with representatives of academic units including librarians.
Students with questions may communicate with a Student Services representative through the online chat button located on the right side of the Delgado homepage. If the chat button does not appear, the Student Services representative is unavailable.
In the event that Delgado needs to communicate emergency information, the fastest way to receive that information is by a message from Delgado Alert. Register now for Delgado Alert so that important information can be provided directly to you in times of emergency.
If you have already registered, log on to Delgado Alert now and make certain your registration is still active. Re-registration is required periodically.
Early in 2020, Delgado Community College convened a workgroup to manage the impact on community health and activities by the coronavirus disease (COVID-19). The workgroup is meeting continually to plan for contingencies related to the COVID-19 outbreak. Task forces are working on instructional and business activities, information technology, facilities management, and communications.
Plans are now being implemented to manage effects of the coronavirus pandemic on college
activities. These plans include remote instructional delivery and work-from-home.
See the Important Documents and Communications list below for more specific information.
COVID-19 originated in China in late 2019 and has spread around the world. In Louisiana, the number of cases is tracked by the Louisiana Department of Health.
Information about keeping healthy and Delgado's response to the COVID-19 outbreak is presented below.
The Louisiana Department of Health website contains detailed information about COVID-19 and precautions you can take to avoid becoming sick from this or any other virus, including influenza:
Coronaviruses are a large family of viruses that are common throughout the world. These viruses, at times, can evolve and infect people, then spread through human-to-human contact. Human coronaviruses spread just like the flu or a cold—through the air by coughing or sneezing; through close personal contact, like touching or shaking hands; by touching an object or surface with the viruses on it; and occasionally, through fecal contamination.
Ways to protect yourself from illnesses such as the cold, flu, and the coronavirus:
- Cover any coughs or sneezes with your elbow. Do not use your hands.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Clean surfaces frequently, such as countertops, light switches, cell phones and other frequently touched areas.
- If you are sick, stay home until you are feeling better.
Delgado maintenance and housekeeping staff are providing additional quantities of
soap and hand sanitizer in restrooms and workplaces, and they are using anti-viral
If you have questions about the coronavirus, please contact the Louisiana Department of Health coronavirus general information line at 1-855-523-2652 during business hours, 8 am – 4:30 pm Monday through Friday.
People with legitimate concerns about the possibility of having or being exposed to COVID-19 should not walk into a doctor's office, health department office, hospital emergency department, urgent care, or other health care facility to seek testing or treatment. Instead, they should call their healthcare provider and tell them that you may have COVID-19. This will help the healthcare provider’s staff take steps to prepare for your arrival or to provide further instructions. In an emergency, they should contact Emergency Medical Services at 911 and tell them that you may have COVID-19.
The City of New Orleans is responding to cases of COVID-19. Text COVIDNOLA to 888777 to receive alerts. The NOLA Ready website is a useful resource for city residents and visitors.
Delgado Community College has been awarded the following stimulus funds from the Cares Act for Higher Education Emergency Relief:
- Institutional Portion - $5,655,190. These funds are being used for Software, Technology Upgrades, Equipment and Lost Revenue.
- Minority Serving Institution - $735,680. These funds are being used to cover loss revenue related to COVID-19, which includes the Childcare Center, Fitness Center, SELF Funds and Non-Credit.
- View Delgado's Quarterly Budget and Expenditure Reporting under CARES Act:
We’re Ready. Delgado Community College stands ready to welcome back our students, faculty, and staff for the semester, albeit with some changes to our regular routine. Like many other educational institutions, we’ve had to adjust the way we do things to meet our students’ needs. Here is a brief overview of some of the initiatives planned.
Due to the "new normal" and social distancing protocols, we’re implementing methods of instruction that will provide students with options. We know that not all students thrive in every type of learning environment, so we're offering classes in different ways. Learn more about course types.
Faculty members are learning how to use remote teaching technologies effectively, and they are available to assist our students, wherever they may be. All academic courses will have some form of online component. Remember, because your instructors and college staff are online with you, every day, there’s no distance between you and your success.
Registration is open and students are encouraged to register early. Please note the different types of courses when you register and make sure you’re choosing the option that is the best fit for you. Student Services staff and academic advisors are available to assist with questions or concerns.
When you arrive on campus, please remember that due to local and state guidelines, a face covering is mandatory at all times when inside the buildings. This is to protect you and others around you. Please remember to keep a minimum distance of six feet between you and other people. If you are ill or have recently been in contact with a person who was ill from COVID-19, please stay home.
Safety and wellness:
Since the college closed its campuses and sites in March 2020, our staff has been hard at work to ensure we have measures in place to keep you safe. This includes enhanced sanitation techniques using CDC-approved equipment and chemicals. In addition, hundreds of hand sanitizer stations have been placed throughout our buildings to help prevent the spread of germs. In addition, protective shields now surround some areas that host frequent interaction, such as the Student Services. While many offices and services have reopened, we encourage everyone to continue scheduling virtual meetings whenever possible.
Since 1921, in good times and during challenging times, Delgado has been here for you. Our stability is our strength, and our strength is in our college family. Despite changes, our mission to improve lives remains our motivation.
We’re Delgado Community College. We’re ready for you.