Refund and Payment Policy for Non-Credit Courses


 

 

Refund Policy

  1. A student is automatically considered enrolled in class(es) when he or she submits registration, whether online or via a paper form. Once registered, the student must pay tuition. Registration is not guaranteed until tuition has been paid, particularly for high-demand classes.
  2. 100% refund will be granted if the student drops the class at least five (5) business days before the start date. Drop requests must be submitted in writing to the appropriate program office. Emailed requests are acceptable.
  3. Approximately six (6) weeks may be required to process any type of refund. All refunds will be sent via check regardless of the original form of payment.
  4. Nonattendance does not constitute dropping a class. If the student does not submit a drop request, he or she will be billed for the class even if he or she has not attended.
  5. No drop requests and associated refunds will be granted after the five-day drop period has passed.
    • Exceptions might be granted on a case-by-case basis in the event of certain documentable emergencies. A refund request must be submitted in writing within 30 days of the course end date to the appropriate program office along with documentation of the emergency.
    • A Refund Request Committee will evaluate and consider the requests on a monthly basis. Decisions of this committee shall be considered final and not eligible for appeal.
  6. 100% refund will be automatically processed if the class is cancelled by Delgado Community College.
    • Students will be notified when a class is cancelled by the College prior to the scheduled starting date. All efforts will be made to provide notice at least three (3) business days before start date of course.
    • A written request from the student is not required to process a refund in this instance.
  7. The College is a state agency, and therefore, all refunds must be substantiated and are subject to review by the State of Louisiana Office of the Legislative Auditor.

Payment Policy

  1. Failure to pay any balance in full by the end date of a class may result in the account being placed with a collection agency. Students will be responsible for all collection and/or legal fees associated with accounts placed with collection. Holds that restrict registration, release of grades or results, and/or certificates of completion will be placed on all accounts with a balance remaining after the class has ended.
  2. Students will be assessed a fee for all returned checks and/or credit card chargebacks due to insufficient funds, unauthorized use, cancelled card, or fraud. The fee is $25 or five percent of the amount of the returned check/ credit card chargeback, whichever is greater. Only in the case of a bank or card issuer error will the returned check/credit card chargeback penalties be removed. After the College has exhausted its attempts to notify the student, failure to pay the returned check or credit card chargeback and additional charges will subject the student to an administrative withdrawal from classes, and his/her account will be submitted to a collection agency.

 

Last revised: May 2014