FAQ (Frequently Asked Questions)




Delgado Alert logo

 

Q: People can text me however I cannot receive a message from Delgado Alert

A: There are two types of text messaging:
    1. Mobile Originated (sending a text message from one phone to another)    
    2. Mobile Terminated (a non-cell phone to a cell phone)            

You may be able to receive Mobile-to-mobile messaging however it appears that mobile terminated messaging is not activated on your account.


 

 Q: How do I sign up for Delgado Alert?

A: If you are a student, faculty or staff member please click the "Sign Up Now!" link and enter your information.



Q: How do I Opt-Out (remove myself) from receiving Delgado alerts?

A: Please login to your account to opt-out for Delgado Alert for your school. You may opt-out of one particular group or the entire service.


Q: What exactly is Delgado Alert?

A: Delgado Alert is a patent pending universal notification system that allows designated administrators to send time-sensitive messages to the mobile phones, email, and/or pagers of their subscribers (students, faculty, staff, radio stations, TV stations, and others). In the event of an emergency, subscribers can get notified immediately of the situation, wherever they are geographically.


Q: What is a universal notification system?

A: A universal notification system is defined as a platform to deliver a notification to an entire audience by all means necessary; therefore creating universal coverage to increase the odds that a particular subscriber received the notification in a timely manner.


Q: What is a notification?

A: A notification is defined as a form of communication that delivers descriptive information about news or an event, unlike a bell or siren that communicates little information.


Q: Do I need to install software and/or hardware in order to have e2Campus?

A: NO. Delgado Alert is a 100% web-based software system, so you do not need any additional software or hardware. All you need is a web browser with an Internet connection and you are up and running! You can look at Delgado Alert as a Public Safety "Utility"- always on and ready for action.


Q: Will any person receive unsolicited messages ("SPAM") on their mobile phone?

A: NO. Delgado Alert enforces a ZERO SPAM policy which clearly prohibits unsolicited messages, and Delgado Alert does not sell the contact information of our subscribers to third party marketers.