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D Flow
Receive customized help with our D FLOW system!
Select the type of help you need at one of our kiosks and get a personalized D FLOW ticket showing your next step!
Offices Using D Flow
City Park Campus
- Answer Center
- Admissions Office
- Financial Aid Office
Kiosk Locations
- Building 2, Welcome Desk
- Student Life Center
Waiting Rooms
- Building 2, East Circle area
- Building 2, covered breezeway
- Student Life Center
West Bank Campus
- Answer Center
- Registrar's Office
- Advising
- Veteran's Affairs
- Disability Services
- Career Services
Kiosk Location
- LaRocca Hall, Welcome Desk
Waiting Room
- LaRocca Hall, Room 149
Sidney Collier Campus
- Answer Center
- Registrar's Office
- Advising
Kiosk Locations
- Welcome Desk
- Outside of Answer Center
Waiting Room
- Student Lounge
Benefits of D Flow
- Students get in the correct “virtual line” the first time.
- Students get referred on arrival time, and not placed at the end of the “next” line.
- Students wait in a relaxed environment.
- Students avoid having to repeat complicated situations to multiple staff members; they can review case notes from your previous interactions.
- Staff will be able to have the student’s case up and reviewed prior to the student’s arrival.
- Staff will be able to deliver a higher level of service fully focused on the student’s case that they are working. This will allow them to evaluate all aspects of the student’s case and deliver a more comprehensive service.
- Managers will be able to more efficiently direct resources based on the real time demand of services.
- Managers will be able to review reports related to student service times, volume of services delivered, and staff member performance.