Refunds

How to Request a Refund

Delgado Community College has partnered with BankMobile to deliver refunds to students. We are committed to providing students with clear choices and offering great customer service. For more information about BankMobile, visit this link: http://bankmobiledisbursements.com/refundchoicessso/.

Simply follow these steps to make your refund preference selection:

  1. Log in to you LoLA account
  2. Go to the STUDENT Tab and then to the ACADEMIC LINKS section. Under DELGADO COMMUNITY COLLEGE, click on SELECT REFUND CHOICE.
  3. Select how you want your refund delivered.

Additional Refund Topics

2019 - 2020 Refund Schedule

Financial Aid disbursements begin 14 days after the semester/session’s census date. The Census date is the official 14th class day for the Spring & Fall Semesters and the 7th class day for the Summer Session. Once funds credit to your account, Delgado must request the funds from the Department of Education to pay a Pell Grant, FSEOG, or Direct Loan. This multi-day process can be impacted by weekends and holidays. After the above dates, once your account shows a credit balance, you can expect to receive your refund approximately 14 days from the date the credit posted.

Delgado Community College will make every effort to stick to the published schedule below; however, there may be unexpected delays in processing refunds. When this occurs, this web page will be updated immediately with additional instructions.

If your credit posts to your LoLA by this date Funds will be delivered to BankMoblie on this date*
Monday, February 10, 2020

Friday, February 14, 2020

Friday, February 21, 2020 Friday, February 28, 2020
Monday, March 9, 2020 Friday, March 13, 2020
Tuesday, March 17, 2020 Friday, March 20, 2020
Monday, March 30, 2020 Friday, April 3, 2020
Tuesday, April 7, 2020 Thursday, April 9, 2020
Monday, April 20, 2020 Friday, April 24, 2020
Monday, May 4, 2020 Friday, May 8, 2020
Monday, May 18, 2020 Friday, May 22, 2020
Monday, June 1, 2020 Friday, June 5, 2020

*This is the date the funds will be delivered to BankMobile. The date the funds are available to you will depend on your refund preference.

If your credit posts to your LoLA by this date Funds will be delivered to BankMoblie on this date*
Monday, September 9, 2019 Friday, September 13, 2019
Monday, September 23, 2019 Friday, September 27, 2019
Monday, October 7, 2019 Friday, October 11, 2019
Tuesday, October 15, 2019 Friday, October 18, 2019
Monday, October 28, 2019 Friday, November 1, 2019
Monday, November 11, 2019 Friday, November 15, 2019
Tuesday, November 19, 2019 Friday, November 22, 2019
Monday, December 2, 2019 Friday, December 6, 2019
Thursday, December 12, 2019 Wednesday, December 18, 2019
Tuesday, January 7, 2020 Friday, January 10, 2020
Tuesday, January 21, 2020 Friday, January 24, 2020
Tuesday, January 28, 2020 Friday, January 31, 2020

*This is the date the funds will be delivered to BankMobile. The date the funds are available to you will depend on your refund preference.

If your credit posts to your LoLA by this date Funds will be delivered to BankMoblie on this date*
Monday, Tuesday 28, 2019 Friday, May 31, 2019
Thursday, June 6, 2019 Thursday, June 13, 2019
Thursday, June 20, 2019 Thursday, June 27,2019
Thursday, July 11, 2019 Thursday, July 18, 2019
Thursday, July 25, 2019 Friday, August 2, 2019
Friday, August 9, 2019 Friday, August 16, 2019
Tuesday, August 27, 2019 Friday, August 30, 2019

*This is the date the funds will be delivered to BankMobile. The date the funds are available to you will depend on your refund preference.

In an effort to protect students and ensure their best interest, the new Cash Management Rule from the Department of Education (ED) requires disclosure by institutions with Tier 1 or Tier 2 relationships of certain key information about the financial accounts offered to their students.

Tier One (T1) arrangements are those between an institution and a third-party servicer where the servicer "performs one or more of the functions associated with processing direct payments of Title IV funds on behalf of the institution" and offers one or more financial accounts under the arrangement, or markets an account to students itself or through another entity. Tier Two (T2) arrangements are defined as those between an institution and a bank under which accounts are offered and marketed directly to students.

View Delgado Community College’s contract with BankMobile, a Division of Customer Bank.