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Email Frequently Asked Questions
Email Overview
As a Delgado student or employee, you have access to a suite of office and communication products accessible from any internet connected device including:
- Business-class email, calendar, and contacts with a 50 GB inbox.
- File storage and sharing with 1 TB storage.
- Install Microsoft Office applications Word, Excel, PowerPoint, Outlook, Publisher, OneNote, Access, and Lync on up to 5 PCs or Macs free of charge.
- Online versions of Office including Word, Excel, PowerPoint, and more.
- Office for smartphones to view and edit Office documents on the go.
- Office for tablets on Windows tablets and iPad.
- Unlimited online meetings, IM, and HD video conferencing for collaboration.
To access this suite of products, including your e-mail, simply browse to outlook.com/dcc.edu and login with your Delgado username and password from any internet connected device.
First-Time Email Users
There are two steps to accessing your email account for the first time.
STEP 1: Retrieve your username/email address:
- Log on to LoLA with your LoLA username and password
- On the homepage, look under Self Service Banner (Banner 9) and click Personal Information
- Click Personal Information again
- Look under Email for your Delgado username/email address (Students: Your Delgado username/email address will be listed under Campus Email; Faculty/Staff: Your Delgado username/email address will be listed under Business Email )
STEP 2: Reset your Delgado password:
- Visit password.dcc.edu and enter your username
- Select Reset my password
- Enter your Delgado username/email address and click Continue
- Follow the prompts to answer your security questions
- Reset your password
Frequently Asked Questions
How do I change my Delgado password?
- Visit password.dcc.edu and enter your username
- Select Reset my password
- Enter your Delgado username/email address and click Continue
- Follow the prompts to answer your security questions
- Reset your password
How do I configure my iPhone, iPad or iPod touch to receive Delgado emails?
How do I configure my Android phone or tablet to receive Delgado emails?
How do I configure my Windows Mobile device to receive Delgado emails?
How do I download the free Microsoft Office software?
How do I change my Delgado email password on Android?
How do I change my Delgado email password on iPhone, iPad, or iPod Touch?
How do I change my Delgado email password on Windows Mobile?
How do I change my Delgado password on my desktop?
How do I change my Delgado email password online?
How do I forward Delgado email to my personal email account?
How do I import contacts into my Delgado email account from other accounts?
How do I create a calendar appointment in Delgado's email system?
How do I change the time zone in my Delgado email account?
If you have any technology related issues, please contact the OIT Helpdesk at dcchelpdesk@dcc.edu or 504-671-5500.