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Email Frequently Asked Questions
Email Overview
As a Delgado student or employee you have access to a suite of office and communication products accessible from any internet connected device including:
- Business-class email, calendar, and contacts with a 50 GB inbox.
- File storage and sharing with 1 TB storage.
- Install Microsoft Office applications Word, Excel, PowerPoint, Outlook, Publisher, OneNote, Access, and Lync on up to 5 PCs or Macs free of charge.
- Online versions of Office including Word, Excel, PowerPoint, and more.
- Office for smartphones to view and edit Office documents on the go.
- Office for tablets on Windows tablets and iPad.
- Unlimited online meetings, IM, and HD video conferencing for collaboration.
To access this suite of products, including your e-mail, simply browse to outlook.com/dcc.edu and login with your Delgado username and password from any internet connected device.
Email Access Guidelines
- Students who are enrolled prior the the first purge (which takes place the Sunday before late registration) cannot receive email access until after the purge is completed. Thus, email accounts for these students are created on the Monday of late registration.
- For students who register during late registration, email accounts are created daily through the 14th day of the semester.
First-Time Email Users
There are two steps to accessing your email account for the first time.
STEP 1: Retrieve your username/email address:
- Log on to LoLA with your Delgado username and password
- On the homepage, look under Self Service Banner (Banner 9) and click Personal Information
- Click Personal Information again
- Look under Email for your Delgado username/email address (Students: Your Delgado username/email address will be listed under Campus Email; Faculty/Staff: Your Delgado username/email address will be listed under Business Email )
STEP 2: Reset your Delgado password:
- Visit password.dcc.edu and enter your username
- Select Reset my password
- Enter your Delgado username/email address and click Continue
- Follow the prompts to answer your security questions
- Reset your password
Frequently Asked Questions
How do I change my Delgado password?
- Visit password.dcc.edu and enter your username
- Select Reset my password
- Enter your Delgado username/email address and click Continue
- Follow the prompts to answer your security questions
- Reset your password
How do I configure my iPhone, iPad or iPod touch to receive Delgado emails?
How do I configure my Android phone or tablet to receive Delgado emails?
How do I configure my Windows Mobile device to receive Delgado emails?
How do I get more information on the free Microsoft Office software?
How do I change my Delgado email password on Android?
How do I change my Delgado email password on iPhone, iPad, or iPod Touch?
How do I change my Delgado email password on Windows Mobile?
How do I change my Delgado password on my desktop?
How do I change my Delgado email password online?
How do I forward Delgado email to my personal email account?
How do I import contacts into my Delgado email account from other accounts?
How do I create a calendar appointment in Delgado's email system?
How do I change my email address in Higher One?
How do I change the time zone in my Delgado email account?
If you encounter any problems, please call the OIT Help Desk at (504) 671-5500 Monday through Friday from 8 a.m. to 4:30 p.m. (CST).