Email Frequently Asked Questions

Email Overview

As a Delgado student or employee, you have access to a suite of office and communication products accessible from any internet connected device including:

  • Business-class email, calendar, and contacts with a 50 GB inbox.
  • File storage and sharing with 1 TB storage.
  • Install Microsoft Office applications Word, Excel, PowerPoint, Outlook, Publisher, OneNote, Access, and Lync on up to 5 PCs or Macs free of charge.
  • Online versions of Office including Word, Excel, PowerPoint, and more.
  • Office for smartphones to view and edit Office documents on the go.
  • Office for tablets on Windows tablets and iPad.
  • Unlimited online meetings, IM, and HD video conferencing for collaboration.

To access this suite of products, including your e-mail, simply browse to outlook.com/dcc.edu and login with your Delgado username and password from any internet connected device.

First-Time Email Users

There are two steps to accessing your email account for the first time.

STEP 1: Retrieve your username/email address:

  • Log on to LoLA with your LoLA username and password
  • On the homepage, look under Self Service Banner (Banner 9) and click Personal Information
  • Click Personal Information again
  • Look under Email for your Delgado username/email address (Students: Your Delgado username/email address will be listed under Campus Email; Faculty/Staff: Your Delgado username/email address will be listed under Business Email )

STEP 2: Reset your Delgado password:

  1. Visit password.dcc.edu and enter your username
  2. Select Reset my password
  3. Enter your Delgado username/email address and click Continue
  4. Follow the prompts to answer your security questions
  5. Reset your password

Frequently Asked Questions 

How do I change my Delgado password?

  1. Visit password.dcc.edu and enter your username
  2. Select Reset my password
  3. Enter your Delgado username/email address and click Continue
  4. Follow the prompts to answer your security questions
  5. Reset your password

How do I configure my iPhone, iPad or iPod touch to receive Delgado emails?

Download guide (PDF)

How do I configure my Android phone or tablet to receive Delgado emails?

Download guide (PDF)

How do I configure my Windows Mobile device to receive Delgado emails?

Download guide (PDF)

How do I download the free Microsoft Office software?

Download guide (PDF) 

How do I change my Delgado email password on Android?

Download guide (PDF)

How do I change my Delgado email password on iPhone, iPad, or iPod Touch?

Download guide (PDF)

How do I change my Delgado email password on Windows Mobile?

Download guide (PDF)

How do I change my Delgado password on my desktop?

Download guide (PDF)

How do I change my Delgado email password online?

Download guide (PDF)

How do I forward Delgado email to my personal email account?

Download guide (PDF)

How do I import contacts into my Delgado email account from other accounts?

Download guide (PDF)

How do I create a calendar appointment in Delgado's email system?

Download guide (PDF)

How do I change the time zone in my Delgado email account?

Download guide (PDF)


If you have any technology related issues, please contact the OIT Helpdesk at dcchelpdesk@dcc.edu or 504-671-5500.