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Policies and Procedures

Standard Operating Procedures

This document outlines the Standard Operating Procedures for the Delgado Community College Testing Centers. Delgado Community College provides testing and evaluation services through its Testing Centers and recommends that all students and faculty familiarize themselves with these procedures prior to using testing services.

These procedures describe expectations related to exam scheduling, check-in, permitted and non-permitted behaviors, and testing conditions within the Delgado Community College Testing Centers.

For questions regarding these procedures, please contact cityparktesting@dcc.edu.

Required Identification

  • Students must present a current, valid photo ID at check-in (Delgado Community College Student ID or State/National ID).
  • LA Wallet is currently accepted as a physical form of identification.
  • The photo on the ID must be completely visible.
  • The name on the ID must match the name used to register for the exam.

Delgado Community College Testing Center Locations

City Park Campus
Building 2, Room 302
(504) 671-5080

West Bank Campus
LaRocca Hall, Room 303
(504) 762-3198

Sidney Collier Site
Building 3, Room 117A
(504) 941-8526

River City Site
Building A, Room 238
(504) 342-3412
  • Delgado Community College Testing Centers are monitored by security cameras. Incidents may be reviewed using DVR footage.
  • Only students who are currently checked in for an exam appointment are permitted inside the Testing Center.

Test Check-In

  • Students may check in up to 15 minutes before their scheduled exam time.
  • Students who arrive more than 15 minutes late for their scheduled exam time will be directed to the scheduling computers to reschedule their exam.

Test Scheduling

  • All exams must be scheduled through Register Blast, accessible via the Delgado Community College website under Student Services – Testing, or scheduled in person or by phone.
  • Walk-in appointments are not permitted.
  • The normal testing window is defined as the Testing Center’s regularly scheduled hours of operation for that campus and testing term.
  • Any exams that must be administered outside of the normal testing window must be arranged in advance with the course instructor.

Testing Fees

  • A proctoring fee will be charged for individuals who are not Delgado Community College students or faculty, unless the fee is paid by another agency.
  • Some exams, such as CLEP, require both a testing fee and a proctoring fee.
  • Proctoring fees are paid at the Delgado Community College Bursar’s Office.
  • Examinees should check in at the Testing Center prior to paying any fees.
  • Testing fees may be paid by cash, credit/debit card, or personal check.

Non-Permitted Items and Activities

The following are not permitted in the Delgado Community College Testing Centers:

  • Food or drinks
  • Smoking, chewing tobacco, or vaping devices (per the Delgado Community College Code of Student Conduct.)
  • Watches or fitness trackers of any kind
  • Electronic devices, other than a permitted calculator or approved timing device
  • Sunglasses or darkly tinted glasses
  • Any disruption or obstruction of Testing Center operations

Students engaging in disruptive or distracting behavior may be required to end their testing session and leave the Testing Center.

Personal Belongings

  • All personal belongings must be stored in a locker located in the Testing Center welcome area.
  • All electronic devices must be completely powered off (not in sleep mode) and stored in a locker.
  • The Testing Center is not responsible for personal belongings.
  • Students who believe they left an item at their testing station should ask front desk staff for assistance.

Violation of these procedures may result in test termination and possible citation for violation of the Delgado Community College Code of Student Conduct.

Permitted Items and Activities

The following are permitted:

  • Headwear worn for religious or documented medical purposes
  • Pre-approved medications or personal aids

Academic Misconduct

Suspected incidents of academic misconduct will be reported to the student’s course instructor as a potential violation of the Delgado Community College Code of Student Conduct..

The Testing Centers are monitored by security cameras.

Examples of suspected academic misconduct include, but are not limited to:

  • Possessing or using a powered-on cell phone, smartwatch, or other communication device
  • Using unauthorized resources not permitted by the course instructor, including:
    • Notes (paper notes, notes on calculators, or notes on the body)
    • Unapproved calculator models
  • Receiving assistance from others during the exam
  • Communication between students on the testing floor
  • Discussing exam content with others after completing the exam
  • Attempting to reproduce, photograph, or record exam content
  • Removing scratch paper or testing materials from the Testing Center
  • Copying information from a dry-erase board

Test Accommodations

  • Students requiring accommodations must coordinate with Delgado Community Accessibility Services and follow all approved testing guidelines.
  • The Testing Center can provide extended time accommodations only.
  • Students must work with their course instructors to ensure extended time is applied to each exam instance and that all testing materials, passwords, and forms are submitted prior to testing.
  • Students requiring accommodations beyond extended time must make arrangements directly with Delgado Community Accessibility Services .

Waiting

  • Waiting is not permitted inside the Delgado Community College Testing Center.
  • This includes children, spouses, parents, friends, or other guests.
  • Individuals accompanying a test-taker must wait outside the Testing Center.
  • A nearby lobby area with seating is available for those who need to wait while a student is testing.